1. 1. Data Controller

   Onyno.ai Business is provided by Onyno Limited, registered in the UK with Companies House Number 15949411. Onyno Limited, is the data controller for your personal data. Our registered office is located at:
   71-75 Shelton Street

   Covent Garden

   London

   WC2H 9JQ
   For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

   Email: dpo@onyno.ai

2. 2. Information We Collect

   We may collect and process the following types of personal data:
   • Account Information: Name, email address, username, password, and any other details you provide when registering an account.
   • Usage Data: Information about your interactions with our website and platform, including IP address, browser type, operating system, pages visited, and usage patterns.
   • Payment Information: Billing details and payment data provided to our third-party payment processors when you make a purchase or subscribe to our services.
   • Communications: Data provided when you contact us for support or other enquiries.

3. 3. How We Collect Your Data

   Your personal data is collected through:
   • Direct Interactions: When you register for an account, fill out forms, or contact us.
   • Automated Technologies: Through cookies, web beacons, and similar tracking technologies during your visit to our website.
   • Third-Party Sources: Where necessary, to help provide and improve our Services.

4. 4. Legal Basis for Processing

   We process your personal data based on the following legal grounds:
   • Consent: When you provide explicit consent for specific processing activities.
   • Contractual Necessity: To fulfill our obligations under your contract with us.
   • Legal Obligation: To comply with legal or regulatory requirements.
   • Legitimate Interests: For activities such as improving our Services, ensuring security, and communicating relevant updates.

5. 5. How We Use Your Data

   Your personal data is used for the following purposes:
   • Service Provision: To operate, maintain, and improve our website and SaaS platform.
   • Account Management: To manage your user account and provide customer support.
   • Billing and Transactions: To process payments and manage billing enquiries.
   • Communication: To send you important updates, newsletters, and service-related information.
   • Analytics and Improvements: To analyse usage and enhance user experience.

6. 6. Data Sharing and Disclosure

   We may share your personal data with:
   • Third-Party Service Providers: Trusted partners who assist with hosting, payment processing, analytics, and other business functions. These providers are contractually required to protect your data.
   • Legal and Regulatory Authorities: When required by law or to protect our rights.
   • Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to continued protection of your data.

7. 7. International Data Transfers

   Your personal data may be transferred to, and maintained on, servers located outside the UK. In such cases, we ensure that appropriate safeguards are in place to comply with applicable UK data protection laws

8. 8. Data Retention

   We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Retention periods vary depending on the type of data and legal obligations.

9. 9. Security Measures

   We implement appropriate technical and organisational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.

10. 10. Cookies and Tracking Technologies

    Our website uses cookies and similar technologies to:
    • Enhance your browsing experience.
    • Analyse usage and trends.
    • Support our service functionalities.
    You can manage your cookie preferences through your browser settings; however, disabling cookies may affect your ability to use certain features of our Services.

11. 11. Your Rights

    Under UK data protection laws, you have the following rights regarding your personal data:
    • Access: Request copies of your personal data.
    • Rectification: Request corrections to any inaccurate or incomplete data.
    • Erasure: Request deletion of your personal data under certain conditions.
    • Restriction: Request restrictions on how your data is processed.
    • Objection: Object to the processing of your data based on your circumstances.
    • Portability: Request transfer of your data to another organisation.
    To exercise any of these rights, please contact us at dpo@onyno.ai. We may request additional information to verify your identity before processing your request. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect your ability to use certain features of our Services.

12. 12. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any significant changes will be communicated by updating the “Last Updated” date and, where appropriate, by notifying you directly. Your continued use of our Services constitutes your acceptance of any updated terms.

13. 13. Contact Us

    For questions, concerns, or requests related to this Privacy Policy, please contact:
    Onyno Limited

    71-75 Shelton Street

    Covent Garden

    London

    WC2H 9JQ

    Email: dpo@onyno.ai

By using our website and SaaS platform, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described above.